The role of dispatcher is very important in emergency services. They take calls from citizens experiencing emergencies, and send firetrucks, police, and ambulances to help people recover. They must be able and able to multitask, calmly conduct themselves, and get the information they need from callers. Fire dispatchers typically earn $28,000 to $49,000 a year, depending on the size of the organization. According to the Bureau of Labor Statistics (BoLS), fire dispatcher positions will increase by 6 percent more than average between 2018 and 2028. For those looking to be a firefighter dispatcher, it is important to consider the job requirements, education, experience, and skills.
Fire dispatchers can also be charged with monitoring incidents and responding to fire calls. They will be responsible for monitoring Firefighter Emergency Traffic Alerts and recording fire incidents. They may be required to relay information outside agencies like the police department and utility companies. A basic understanding of first aid is required for fire dispatchers. They will also be required to keep track of all dispatched fire and EMS units, figure out which calls are of highest urgency, and relay the information to fire and EMS units.
Dispatchers may be required to respond to other emergencies such as shutting down power lines or responding to fire alarms. While these tasks are not necessarily fire related, they can be beneficial to fire dispatchers. They will also be required to handle computer systems, including word processing equipment and computerized databases. They might also be expected to learn intercom usage and how to use software programs. They might also need to keep records of equipment, such as alarms or fire apparatus.
Dispatchers must be willing, as with all careers in public service. They need to take classes, do experience, and pass the drug test. They will also need to pass the civil servant test. Although a degree is not necessary to become an emergency fireman dispatcher, further education can help you stand apart in a competitive job marketplace. Depending on the size of the organization, you may be required to complete a certificate program or other formal training.
It is best to learn on the job how to become a fire fighter dispatcher. It is possible to get a degree from business, criminal law, or in other related fields. Others might be more interested in careers that do not involve emergency response or fighting fires. These jobs may be more satisfying and more attractive. These jobs may offer a higher pay than those of fire dispatchers. Fire dispatchers must be able to use emergency skills such as fire suppression and fire alarm. They also need to learn how to calmly respond to stressful situations.